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The right to be sold only what you need.
CJ's Tire & Automotive stands behind our work with a thorough review of your vehicle by ASE-certified technicians. We save all parts for your review so you can see for yourself and know with confidence what has been repaired. You are always welcome in our service areas to see your service being performed.
The right to have your vehicle fixed the first time on time.
At CJ's, we know your time is important and we will go the extra mile to make sure we keep you on schedule. We use only premium OE-engineered parts when performing repairs to make sure the job is done right the first time.
The right to have only certified fitment experts work on your car.
Our associate training never ends so you can expect our team to be certified in the latest tire technologies. CJ's is a member of the Motorist Assurance Program and the Tire Industry Association.
The right to a 30-day "no hassle" tire return policy.
We want you to be completely happy with your choice of tires. If you feel the tires you have chosen do not fit your needs, you may return them within 30 days and apply your purchase price toward a different set of tires. That means no balancing fees or other costs. "No hassle" means you pay only the difference of the tires plus any applicable taxes.
The right to the widest selection of highest-quality tires.
CJ's carries all major brands to fit your passenger car, light truck, or SUV. If we don't stock what you are looking for, we will find the product you need and make sure that we get it for you at the best possible price.
The right to friendly, "no question is too small" service.
At CJ's, we know that giving you all the best possible information is the cornerstone to great customer service. The more information you have, the easier it is for you to make the best decision for you. So, no question is ever too small.
The right to a free vehicle safety check.
Your safety is our first priority! Every time your vehicle comes in for service we will perform a free safety check at your request.
The right to have all manufacturer warranties honored to the fullest.
CJ's wants you to know that we work for you. We will take the initiative to honor all manufacturer warranties to the fullest.
The right to a clear explanation of costs before we start any work.
This means no surprises. CJ's will not perform any work without you having a clear understanding of the costs involved and your permission to start the work.
The right to a clean, neat place to wait for your tires and service.
You deserve a clean and neat environment while you wait for service. Our showrooms are well-lit and inviting. We even have wireless Internet in the event that you need to work while we work.
For more information, please call or visit the CJ's Tire location nearest you.
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